Welcome to the Pair Elite website or mobile application (“Site”). Pair Elite (“Pair Elite”, “we”, “us”, and/or “our”) operates this Site, and its mobile application, to provide our users (“you” and “your”) with information about Toptal and its platform. Toptal is used by professional freelancers (“Freelancers”) who wish to offer their development, engineering and other services (“Services”) and clients who need the Services (“Clients”). Freelancers that have passed our screening process and are admitted to our network of professional Freelancers (“Network”) are referred to as “Talent”. For purposes of this policy the term “Freelancers” is broader in scope and includes both Talent and Freelancers who are not Talent. The Personal Data we receive from Freelancers and Clients and how we handle it differs, so we explain our data practices for Freelancers and Clients in two distinct sections below. Navigate to the section that applies to you: Freelancers; Clients.
When you apply as a Freelancer on the Site, you are asking to be admitted to our Network. In order to admit you to the Network and match your qualifications with our Client’s needs, we need to perform a screening process, which evaluates your language skills, personality, domain-specific knowledge, competence and professionalism. We may also need to screen potential Freelancers for specific technical skills, as required by our Clients. In this context, you will be asked to provide information about yourself, which includes:
Our provider of background check services may collect additional data about you (including information about criminal convictions or offenses) if and when we undertake vetting/background checks. If applicable to you, your consent to the collection of such additional data will be solicited at such time, pursuant to applicable laws.
When you participate in the community of Pair Elite’s experts on our Site or mobile application, we will collect the information that you elect to share in that context. We will use certain of your Personal Data to enable you to create a profile to be displayed within the Services; this profile is searchable and may be viewed by Clients seeking Freelancers. Our mobile application is also accessible by members of our Talent network. The mobile application may collect location information in an effort to tailor the user experience.
Once you are admitted to the Network and you are matched with a Client, we will receive from our Clients information regarding the performance of your services to that Client, as necessary for maintaining standards of integrity and excellence in our Network.
In addition, Pair Elite may record video and/or phone calls for quality assurance and training purposes.
When you interact with Pair Elite through the Site or services, we automatically collect certain information. Please read the “Site Visitors” section below for more information.
In particular, we use data that you provide to us (described above) in order to process your request to become a Freelancer and administer our contract with you once you become a member of the Network. For individuals in the EU, our use of Personal Data that you provide to us is necessary in order to implement your request to become a Freelancer prior to entering into a contract with us and, once you are admitted to our Network, to perform our contract with you.
We use your Personal Data for the legitimate interests described below:
For individuals in the EU, please see the “EU Individuals” section below for information on our legitimate interests and your rights.
We may supplement the information that we collected from you (such as your email address) with additional information about you and your company obtained from publicly available and third-party databases or services that provide information about business people and companies (including an individual’s name, job title, business contact information, and company information).
When you interact with Toptal through the Site or services, we automatically collect certain information. Please read the “Site Visitors” section below for more information.
We may use your contact details to tell you about services we believe will be of interest to you, upcoming events or other promotions. If we do so, each marketing communication we send you will contain instructions permitting you to “opt out” of receiving future marketing communications. Note, however, that as a user of our services you cannot opt out of some administrative communications that are reasonably necessary to the services, such as billing or service notifications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated
For individuals in the EU, please see the “EU Individuals” section below for information on our legitimate interests and your rights.
When you apply for employment through our Site, our provider of recruiting services will collect the Personal Data that you provide in your resume and cover letter. It is for you to decide what you include in these documents. However, the kinds of information you may wish to include are: your name, contact details, employment history and education.
If you do not provide us with certain information when requested, it may impact our ability to assess your suitability for a role with us or we may not be able to make you an offer of employment.
Throughout the recruitment process, we may create Personal Data in connection with the assessment of your application. For example, we may record the views of those considering your application about your suitability for the role for which you have applied and retain interview notes.
We have a legitimate interest in facilitating the interview process and communicating offers of employment to you,
making informed recruitment decisions and selecting suitable candidates for roles with us, and improving our recruiting and hiring processes.
Pair Elite may record these interviews for quality assurance and training purposes.
We will retain your contact details and resume to inform you of current and future career opportunities (unless you tell us that you do not want us to keep your details for that purpose) pursuant to our legitimate interest in doing so.
If your application is successful we will collect further Personal Data about you in connection with conducting reference and background checks where required or permitted by applicable local law (including if applicable to you special categories of Personal Data, and your consent to the collection of such additional data will be solicited at such time, pursuant to applicable laws). We will also collect copies of relevant identification documents from you (such as your passport or driving license, proof of address, a copy of your work permit (where applicable), a photograph and a copy of your signature). We use this information to comply with immigration requirements and to verify your identity for our own internal security purposes. We have a legitimate interest in collecting and using this data to comply with our legal obligations and for the performance of your employment contract with us.
If you are hired, your Personal Data will be used as part of your employee record under our employee privacy policies. Please see the “EU Individuals” section below for information on your rights in relation to the Personal Data we hold about you.
When you interact with Toptal through our Site in relation to your application, we automatically collect certain information. Please read the “Site Visitors” section below for more information.
As a visitor to our Site, our servers record information (“log data”), including information that your browser automatically sends whenever you visit the Site. This log data includes your Internet Protocol (“IP”) address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, the date and time of your request.
Where the information that we collect automatically on our Site is Personal Data, our legal basis for the use of this information is that it is necessary for the purposes of our legitimate interests in maintaining the safe operation of our Site as well as in learning how Site visitors interact with our Site to improve your use of it.
Toptal owns, leases, or operates several sites and services in which this section applies, but their domains are external to Toptal.com.
Visitors to pairelite.com may opt to provide their name and email. We will use this data to respond to any requests you forward to us or to transmit the requested content to you, such as the staffing.com newsletter, or to share information and materials regarding Toptal products and services. This information is collected on a consent basis and is not required to access the site.
pairelite.com operates as an extension of Pair Elite. The data collected as part of the pairelite.com operations are in the same system, and connected to, Pair Elite operating data. We may directly access, or cross reference, the data for purposes including Analytics, Client Experience, Lead Conversion, Marketing, and Technical Support and Operations.
When you use Pair Elite software Collabshot, we will collect account level data (your name, email and password) for access, storage of historical data, and operation of software. If you create an account by using credentials from a third party service or sign-in services such as your Google account, these services will authenticate your identity and provide you with the option to share certain Personal Data, such as name and email address(es), with us. Use of account level data is necessary to perform a contract with us in relation to your use of the software, and it is in our legitimate interest to respond to your requests and ensure we provide our services in the best way that we can.below
When you use the software, we may collect usage statistics for analytics and to support and troubleshoot the software to give you a better user experience. We have a legitimate interest in conducting usage statistics to ensure our software is working as intended and to make improvements to our services. We use service providers to assist in authentication of users and cloud hosting the storage and retrieval of screenshots.
We may collect Personal Data from you when you attend one of our events, for instance at business conferences and trade shows. The data we collect includes information that you voluntarily give to us, such as your business card or contact details. We will use this information to develop a business relationship and in a manner consistent with the purpose for which you gave the information.
Where required by applicable law (for example, if you are an individual in the EU), we will ask your consent before or when sending you marketing information by email. When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you or by contacting us as indicated below.
Pair Elite is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set forth below:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Pair Elite, like many businesses, sometimes hires other companies to perform certain business-related functions. These parties include website analytics companies, providers of digital advertising services, our hosting and cloud computing service providers, providers of CRM, marketing and sales software solutions, providers of billing and processing payments functions, providers of background check services. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Pursuant to our instructions, these parties may access, process or store Personal Data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
Pair Elite may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Toptal, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.
Pair Elite collects Personal Data (from you) as part of the Talent application process, as well as the onboarding process for Clients. We collect information such as the following:
As stated in the sections above, our provider of background check services may request additional information. The data you provide is housed in internal databases for use during the recruiting and job selection process for Clients. A detailed explanation of the types of data we collect and its sources can be found under the above sections Clients,
CCPA affords you certain rights with regard to data collection and deletion. As of January 1, 2020, the CCPA gives you the following rights:
To contact us, please see the section titled, Contacting Pair Elite. California residents are allowed two inquiries during a 12-month period. We will respond to your inquiry no later than 45 days after receipt.
In accordance with the CCPA, Toptal may deny your request to delete data if it meets one of the following criteria:
Pair Elite is the data controller for processing your Personal Data. The data controller is responsible for deciding how Personal Data about you is used. Please see the “Contacting Pair Elite” section below to find out how to contact us, which also provides the contact details of our representative in the EU for purposes of the General Data Protection Regulation.
Subject to applicable EU law, you have the following rights in relation to your Personal Data:
You may exercise your rights by contacting us as indicated under “Contacting Pair Elite” section below.
Our policy is to keep your Personal Data only for as long as is reasonably necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data.
You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain services.
Pair Elite takes reasonable and appropriate steps to protect the Personal Data provided via the Site or the services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.
Reach out to us via email@example.com for any questions!