If you have paid for your BC and the results came back negative (meaning your account did not activate) you qualify for a full refund.
To request a refunds simply follow the steps below:
1. Go to https://marketplace.pairelite.com/contact-us
2. Select the email option
3. And lastly, request a refund.
Please allow 12-24 hours for our team to review your request. If your request falls under our talent refund policy, your refund will be processed right away.
Please allow 5-10 business days for the funds refunded to be posted.